Frequently Asked Questions

Q: Do you need a land line phone to have high speed internet.
A: Yes.

Q: What is the difference between DSL (HVDL) and ADSL.
A: DSL is available to any customer in our phone service area. It runs off of your cable pair and cat five wiring. The upload and download speed is the same. ADSL runs off of a modem that runs off of our equipment in the central office or in certain remotes that are set up for ADSL transmission. ADSL also has a slower upload speed.

Q: Can I set up more than one computer.
A: Yes you can either wire multiple computers directly or purchase a wireless router and that will allow you to use multiple computers without all of the extra wiring. We as internet providers do not set up wireless routers, that is the responsibility of the customer.

Q: When is my bill due?
Payment are due by the 21st of every month. Brought to the office: 8 a.m.-4:30 p.m. Mon-Fri